FAQs
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All the best,
The Biotiful Team
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Please allow a certain date range for any refunds to be processed and reach your account. In case of further assistance, do not hesitate to get in touch with us.
Our shipping policy states that only one delivery charge will be applied per order and there will be no increased charge if you order additional items. However, delivery is only free on orders over a specified amount, which will be indicated during the promotion or at checkout. We apologize if there has been any misunderstanding regarding our shipping fees and are committed to providing clear and transparent communication to our customers.
We apologize for any inconvenience caused by receiving incorrect items in your order. Our team is committed to resolving such issues promptly. To assist you, we have policies in place for order verification and correction. In the event of an error, we will cross-reference the order details on our Shopify system, ensuring that the correct SKUs are identified. Subsequently, a new order for the correct items will be placed to rectify the mistake as quickly as possible. Do not hesitate to get in touch with our customer service team if you encounter this issue, and we will ensure the correct items reach you without delay.
Hi there,
Thank you for your inquiry. Absolutely, you can mix the immunity blend with yogurt to enjoy its benefits. Feel free to get creative with how you include it in your diet!
Many thanks,
Biotiful Gut Health Team
Gut Health
Your gut’s smile is infectious, and when it’s happy, the rest of your body sees the benefits.
At its core, a healthy gut means better digestive function. This means it’s easier to break down the food you eat into powerful nutrients which are, in turn, more easily absorbed into your body.
Each of these nutrients play an important part in a variety of your body’s processes, and having a good balance of them means these processes can run much more smoothly.
- Better focus
- More energy
- Stronger immunity
- Less bloating
- High fibre supports digestion
- Live cultures support natural balance of the gut microbiome
- Vitamins B12 and B5 support nutrient breakdown
Our Biotiful Gut Health Blends are tasty, versatile meal boosts, specially curated by our expert nutritionists for you and your gut. They’re full of important vitamins, each chosen to support a different aspect of your health, as well as live cultures to enhance your digestive function.
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Immunity
Your immune system is like a powerful army, made up of several divisions and many soldiers. Your gut is one of these divisions, alongside organs like your spleen and your skin, and plays a specific part in the entire immune response.
Once any harmful bacteria, also known as pathogens, have entered your body, it’s your gut’s time to shine. The strong acid in your stomach kills many of these pathogens before they can move into your intestines. Any that do slip through are then the responsibility of your gut’s microbiome, which works to both fight the pathogens directly, and prevent them from attaching to the wall of your intestine and harming you.
It’s easy to believe our immune system is largely independent from the diet-related choices we make every day, but the two are more closely linked than many of us realise, and not just for the reasons above.
There are many important vitamins which support our immune system. Many of these vitamins aren’t produced or stored by your body, such as vitamins B and C, so it’s up to you to supply your gut with the right foods.
Your immune system is powered by a medley of vitamins. They each play a part in maintaining its normal level of function, ensuring it works as it should to protect your body against pathogens.
Vitamin C
- Supports immune cells in fighting pathogens
- Found in citrus fruits and leafy greens
Vitamin B6
- Supports chemical reactions within immune system
- Found in chicken, tuna, salmon, green veg and chickpeas
Vitamin A
- Supports regeneration of barriers damaged by infection
- Found in leafy greens, orange and yellow vegetables and dairy products
Vitamin E
- Supports growth of immune cells
- Found in nuts and seeds
- Vitamins B12 and B5 support chemical reactions within the immune system, contributing to normal function
- Live cultures support natural balance of the gut microbiome which plays a part in fighting pathogens which reach your intestines
- High fibre supports the health of the gut, a key part of your immune system
Our Biotiful Gut Health Blends are tasty, versatile meal boosts, specially curated by our expert nutritionists for you and your gut. Our Biotiful Gut Health Immunity Blend with Goji and Red Berry is full of vitamin C, chosen to support your immune system.
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Energy
When it comes to energy, your gut is in charge of a few things. Its number one job is to digest the food we eat and convert its nutrients, such as carbohydrates, proteins and fats, into glucose.
The glucose is then absorbed through your small intestine into your bloodstream, and is carried around the rest of your body to cells where the glucose is converted into energy.
If your gut is unhappy and your microbiome unbalanced, it will struggle to break down all of your food into glucose, meaning less energy can be produced and you’re left feeling more tired. Food molecules which aren’t broken down and absorbed also end up in places they shouldn’t be, causing gut inflammation and even feeding harmful bacteria (pathogens) within your gut.
Foods rich in Vitamins B12 and B5
Vitamins B12 and B5 are crucial to the process of breaking down nutrients into glucose, which means a deficiency in these vitamins can slow energy production and leave you feeling tired. You’ll find both Vitamin B12 and B5 in most animal products - meat, fish, dairy, poultry - but you can also get it from some breakfast cereals or supplements. B5 can also be found in mushrooms, potatoes, avocados, nuts and seeds.
Fermented foods
Fermented or cultured foods such as kefir support protective microbes and promote gut health. On the other hand, highly processed foods with added sugar or sodium can harm these microbes, decreasing the amount of diversity in the gut. These microbes support the breakdown of foods into energy, so if they can’t do their job properly, you’ll find yourself feeling more fatigued.
Fibre
In general, your gut loves fibre. It promotes regular digestion and reduces the amount of time waste stays in the intestines as well as regulating your blood sugar levels. This prevents you from feeling dips in energy throughout the day, so if you’re always craving a mid-afternoon nap, eating overnight oats for breakfast could help.
- High fibre supports digestion, increasing glucose absorption rates
- Live cultures support natural balance of the gut microbiome
- Vitamins B12 and B5 support the breakdown of nutrients into glucose
Our Biotiful Gut Health Blends are tasty, versatile meal boosts, specially curated by our expert nutritionists for you and your gut. They’re full of important vitamins and rich in fibre, as well as live cultures which enhance your digestive function. Our Biotiful Gut Health Energy Blend with Cacao and Cherry is particularly focused on providing your gut with vitamins B12 and B5 to support nutrient breakdown and increase energy production rates.
Focus
Your gut and your brain come as a package deal. They both influence the other in many ways, and sometimes it can be difficult to figure out which is the instigator. If you’re feeling both anxious and nauseous, is it because there’s something going on in your brain, or something going on in your gut?
Depression and anxiety are commonly seen in those with Irritable Bowel Syndrome (IBS) because of this gut-brain connection. IBS disrupts the gut’s microbiome, sending chemical signals to the brain which can impact mood and behaviour.
A happy, healthy gut contributes to a happy, healthy mind, and thus maintains normal cognitive performance and provides you with the ability to focus.
Focus requires normal cognitive function, which is managed by your brain. Your brain is influenced by your gut’s microbiome, particularly when it comes to the stress response, anxiety and memory function. Eating the right foods to keep your gut’s microbiome healthy and balanced can therefore contribute to normal cognitive performance and your ability to focus.
Highly processed foods can negatively impact your gut’s microbiome, as the whole point of these foods is to minimise the growth of bacteria within them to give them a longer shelf-life. This characteristic can continue even when the food has passed into your digestive system, upsetting the balance and increasing inflammation.
Fruits, vegetables, nuts and pulses can improve the diversity and balance of the microbiome, allowing for a more efficient digestive system, stronger immunity, regular energy levels and normal cognitive function.
- High fibre supports digestion,
- Live cultures support natural balance of the gut microbiome
- Vitamins B12 and B5 support the breakdown of nutrients into glucose
Our Biotiful Gut Health Blends are tasty, versatile meal boosts, specially curated by our expert nutritionists for you and your gut. They’re full of important vitamins and rich in fibre, as well as live cultures which enhance your digestive function. Our Biotiful Gut Health Energy Blend with Coconut and Turmeric is particularly focused on providing your gut with vitamins B12 and B5 to support nutrient breakdown and support normal cognitive function.
Biotiful Blends and your body
One of the main ways your body connects with the outside world is through your gut. Everything you put in your body - food, fuel or your favourite comfort food, has an impact on your body because of your gut.
Whether it’s something sugary giving you a burst of energy or something full of fibre to keep you raring to go throughout the day, the choices you make when it comes to food matter due to the effect they have on your gut’s microbiome, and the influence it has on your overall health.
An unhealthy gut can cause bloating, soreness and nausea, but it can also cause you to have trouble sleeping, fatigue, acne, eczema, migraines and even autoimmune problems.
If you look after your gut, your gut will look after you - in more ways than you may think!
It’s a lot easier to keep your car in good condition than to run it into the ground until it stutters and stalls. Keeping your oil topped up and your tyres pumped are both things you can do regularly, and can prevent bigger issues which need bigger resolutions down the road.
The same goes for your gut. Daily gut maintenance keeps your digestive system in tip-top condition, meaning it can always get the most from the nutrients you provide it with. Maintaining your gut health is all about balance - both of your meals and your gut’s microbiome.
Eating unprocessed, fresh foods everyday provides your gut with valuable nutrients as opposed to some sugars which, in large amounts, can harm your gut’s microbiome and cause inflammation. Probiotics, found in fermented foods such as kefir, also aid your gut health by providing balance to the many types of microbes in your gut.
Daily exercise, drinking lots of water and eating plenty of fibre also keep your gut in good condition. A healthy car will run smoothly with little risk of breaking down, and your healthy gut will do the same.
- High fibre supports digestion
- Live cultures support natural balance of the gut microbiome
- Vitamins B12 and B5 support nutrient breakdown
Our Biotiful Gut Health Blends are tasty boosts which can be added to your breakfast, snacks and smoothies. Each of our blends is built for a specific purpose, such as maintaining focus, energy or immunity, but all of them have the same gut-supporting properties.
Adding a Biotiful Gut Health Blend to your food daily supports the balance of your gut’s microbiome, allowing it to digest and absorb important nutrients more efficiently for use in many processes around your body.
Exercise and your gut
Exercise can improve your gut health in a few different ways. Keeping your body moving keeps things moving through your gut, which is important to maintain the balance of your gut’s microbiome, and to allow nutrients to be absorbed more efficiently.
Studies have also shown that regular exercise can regulate your blood sugar levels and decrease gut inflammation. This is because it can cause your gut to produce more health-promoting gut microbes.
To reap the rewards above, you have to exercise regularly. Even a little bit every day or every few days can improve your gut health and make you feel more energised and less bloated. Daily exercise can also help to reduce stress, which can impact your gut health through the gut-brain connection, which you can read about here. [Link to Focus page]
- High fibre and daily exercise support digestion, lessening symptoms like bloating, inflammation and nausea
- Live cultures and bacteria produced by your gut when you exercise support natural balance of the gut microbiome, promoting normal immune system and cognitive function
- Vitamins B12 and B5 support nutrient breakdown, increasing absorption rates and producing more energy while exercise regulates your blood sugar
Our Biotiful Gut Health Blends are tasty boosts which can be added to your breakfast, snacks and smoothies. Each of our blends is built for a specific purpose, such as maintaining focus, energy or immunity, but all of them have the same gut-supporting properties.
Adding a Biotiful Gut Health Blend to your food every day, alongside daily exercise, supports the balance of your gut’s microbiome, allowing it to digest and absorb important nutrients more efficiently for use in many processes around your body.
Shipping policy
Please note, we currently only deliver to addresses within UK Mainland.
ORDER VALUE | TYPE | WHEN? | HOW MUCH? |
up to £14.99 | Standard | 2-5 Days | £1.99 |
over £15 | Standard | 2-5 Days | FREE |
over £40 | Express | 1-3 Days | FREE |
Orders placed after 1pm GMT will be dispatched next business day
We will also provide you with a tracking number once your order has left our warehouse. This way you will know it is on its way and will be able to track its progress.
1) Who can I contact if I have a question about a delivery?
You can contact our Customer Service centre here
2) How does the Standard delivery work?
If you place your order before 1pm, your order should arrive in 2-5 days.
3) What happens if I am out when delivery is attempted?
You don't need to do anything
Royal Mail will try to deliver again, normally on the following day, or they will let you know if they need more information to complete the delivery.
Royal Mail will send a notification as soon as your parcel is out for delivery again.
4) Which Payment types do you accept?
We accept the following Payment Methods:
- Mastercard
- Visa
- Visa Debit
- Visa Electron
- Maestro
- AMEX
- PayPal (including PayPal Pay in 3)
We offer PayPal Pay in 3 on all one time purchases. PayPal Pay in 3 is not available on Subscribe & Save orders. PayPal Pay in 3 is an interest-free loan that lets you split your basket into 3 payments, with the first due at time of purchase and subsequent payments due every month on the same date. Please note that PayPal Pay in 3 is a form of credit, so carefully consider whether you can afford the repayments and possible impact to your credit score. For full details, visit https://www.paypal.co.uk/payin3
1) What is your Returns policy?
If you are not 100% satisfied with your purchase, you can return your order within 30 days after receipt of goods and get a full refund. In case you would like to return the product please keep in mind the product must not be used and must be returned in the state you received them and be returned in the original packaging. We cannot refund return shipping costs but you can make your own arrangements.
If for whatever reason you're not happy with your purchase, simply contact our Customer Service Centre who will take care of everything for you.
You can contact our Customer Service centre here
2) How, and when, do I get my refund?
You will be refunded directly back in the card used for the original payment. You can expect the money to be refunded within 14 days from the point we have received the returned product.
Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, unopened, and in its original packaging. You’ll also need your order confirmation number.
To start a return, you can contact us or go via our chat bot.
If your return is accepted, you will be provided with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Notwithstanding the above, if the merchandise is being shipped to the UK, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 14 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us.